1. Introduction
Welcome to Rivaan Pharmachem Private Limited. These Terms and Conditions govern your use of our products and services. By engaging with our company, you agree to comply with and be bound by these terms.
2. Definitions
- "Company" refers to Rivaan Pharmachem Private Limited.
- "Customer" refers to any entity or individual purchasing or inquiring about our products.
- "Products" refer to the industrial chemicals manufactured and supplied by the Company.
3. Orders and Payments
- All orders are subject to acceptance and availability.
- Prices are quoted in INR and subject to change without prior notice.
- Payment terms will be as agreed upon in the official quotation or invoice.
- Orders will be processed only after receipt of full or agreed advance payment.
4. Delivery and Shipping
- The Company will make reasonable efforts to deliver products as per the agreed schedule.
- Delays due to unforeseen circumstances (e.g., natural disasters, government restrictions) will not be the liability of the Company.
- Shipping costs, duties, and taxes shall be borne by the Customer unless otherwise specified.
5. Product Quality and Liability
- The Company ensures the highest quality standards for all products supplied.
- Customers must inspect goods upon receipt and report any defects within 7 days.
- The Company is not responsible for misuse, improper storage, or mishandling of products after delivery.
6. Returns and Refunds
- Returns are accepted only for defective or incorrectly supplied products, subject to approval by the Company.
- Requests for returns must be made within 7 days of receipt.
- Refunds, if applicable, will be processed within 15 working days after inspection and approval.
7. Compliance and Safety
- Customers must ensure that the use of our products complies with local regulations and safety protocols.
- The Company is not liable for damages caused due to non-compliance or mishandling by the Customer.
8. Intellectual Property
- All trademarks, logos, and product information are the property of the Company.
- Unauthorized use or reproduction of any content without prior permission is prohibited.
9. Limitation of Liability
- The Company shall not be liable for indirect, incidental, or consequential damages arising from the use of its products.
- Liability is limited to the value of the goods supplied.
10. Governing Law and Jurisdiction
- These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts in [Ahmedabad, India].
11. Amendments
- The Company reserves the right to update or modify these terms at any time without prior notice.
- Continued use of our products and services constitutes acceptance of the revised terms.
